Kitawerk SL-FL Helpcenter

Dear Kitawerk parent,

Welcome to the Kitawerk SL-FL app. To help you familiarise yourself with the app quickly and easily, you will find an overview and explanation of all functions here in the help centre. However, should you have any problems using the app, please do not hesitate to contact the management of Kitawerk nursery. We hope you enjoy using the app.

Your Kitawerk SL-FL Team

The Functions

News feed

Under «News feed» you will find important information such as invitations, daily activities and pictures. Current opens when you start the app and looks like this:

If you have several children in the app, you can switch between your children by swiping the profile picture to the side.

If a news item is not displayed immediately after opening the app, you can refresh the display manually by swiping down.

Calendar

Use the calendar function to get an overview of activities relating to your child/children. Open the calendar by tapping Menu at the top and then «Calendar».

Select the view by day, week or month at the top.

Filter for specific entries by clicking on the filter in the top right-hand corner.

Drop off & Pick up

Get an overview of contract times, pick-up person and pick-up times using the pick-up and drop-off times function. Open the function by tapping on Drop off and Pick up


Make a change for a day by tapping on it.
Update the desired details by tapping on them and remember to «Save» them.

Create a repeating weekly schedule by tapping «Repeating weeks» in the top right corner.

Update existing weekly schedules by tapping them or create a new week by tapping the plus at the bottom right.

Absence

Report your child as absent by tapping on «Absence» in the menu.

Here you will find an overview of the absences already created.
You can edit current and future absences by tapping on them and thus, for example, report your child as healthy again earlier than expected.
You can create a new absence by tapping on «New» at the top right.

Select the child for whom you would like to report an absence due to vacation or illness by tapping on the slider behind the child’s name. Depending on whether it is an absence due to vacation or illness, fill in the fields and add a comment if necessary.

Messaging

In the menu you will find the messenger, where you can reach the kindergarten via messages.

Select a child and write and send messages to the teachers.

Check-in message

Send a check-in message by tapping on the menu and «Check-in message» in the menu.

Check-in messages can be viewed by all employees throughout the day. They must therefore not contain any personal information.

Select the child, date and write a message. Please remember to save at the top right.

Posts

Find all posts by tapping on «Posts» in the menu. Tap on a specific post to display it.

View and download your child’s pictures in the «Gallery» function in the menu.

Display a single photo by tapping on it.


Download the photo by tapping at the top right.
You can download several media at the same time by holding down a photo in the gallery, selecting more and downloading them at the top right.

Shared contacts

You can find the contact information of other parents shared with you in the «Shared contacts» function.

You can share and manage your own contact information by tapping on the blue text below the search field.

Vacation periods

Childcare at the daycare center also continues during the school vacations, except during the fixed closing times. As siblings who go to school are on vacation, daycare children also like to take vacations. Before the vacations, a request for feedback on attendance during the vacation period appears in the app.

Inform the institution whether your child(ren) will be attending daycare during the holiday periods in the «holiday periods» function under the «more» tab.

Choose a holiday

Choose whether your child is attending or not by tapping «attending» (for single days) or «choose» (for whole weeks)

In the example above, the child is attending daycare in alle the shown days.

Index card

You can view your child’s or children’s details in the menu under the ‘Index card’ function and update them if necessary. It is very important to fill it in. Please make sure that the information is always up to date.

Grant permission by tapping on the slider and save.
If you leave the slider deactivated and save, you actively decline permission.

My contact info

Update or add contact information by using the «My contact info» function in the menu.

Please update your contact details, such as e-mail, telephone number, etc. It is particularly important that this information is always up to date so that we can reach you quickly if necessary.

Profile pictures

Update or add profile pictures by using the «Profile pictures» function in the settings.

Now open the settings by tapping on the cogwheel at the top right.

Tap on «Profile pictures» and add profile pictures or update them by tapping on them.

Check-in PIN-Code

You will need a PIN code to use the check-in screens at your child’s facility.
Generate your PIN code by clicking on the cogwheel in the menu at the top right and opening the Check-in PIN code function.

Use “Tap here to create a PIN code” to generate a PIN code.
The PIN code will be displayed temporarily. For security reasons, it cannot be displayed again. You can generate a new PIN code at any time.