Schneckenhaus Helpcenter

Dear Schneckenhaus parents,

Welcome to the Schneckenhaus parent app. To help you familiarise yourself with the app quickly and easily, you will find an overview and explanation of all functions here in the help centre. However, should you have any problems using the app, please do not hesitate to contact the management of Schneckenhaus nursery. We hope you enjoy using the app.

Your Scheckenhaus Team

The Functions

News feed

In the news feed you can find important information such as invitations, daily activities and pictures. It can be accessed by tapping “news feed” in the lower left hand corner.

You can view the news feed of a single child or all your children at once. You can change this by swiping the profile pictures in the top of the screen.

Calendar

Gain an overview of activities related to your child(ren) in the calendar function. Access it by tapping “Calendar” in the bottom of the screen.

Choose to view activities by the day, week or month in the top of the screen.

Choose child or activity type by pressing the filter in the top right.

 

Drop off & Pick up

Gain an overview of contract hours, pick-up person, and pick up times through the Drop off & Pick up function. Access by tapping the clock in the bottom of the screen.

Access the changing menu by tapping a day. Update information by tapping it, and remember to tap “Save”.

Absence

Report your child as absent by tapping on “Absence” below.

Here you will find an overview of the absences already created. You can create a new absence by tapping on “New” at the top right.

Select the child for whom you would like to report an absence due to vacation or illness by tapping on the slider behind the child’s name. Depending on whether it is an absence due to vacation or illness, fill in the fields and add a comment if necessary.

 

Messaging

Reach the teachers via the messenger function. It can be accessed by choosing “messaging” in the “more” tab.

Select a child, and you will be able to start a conversation with the teachers of that child. 

 

Check-in message

Send a check-in message by tapping “check-in message” under the “more” tab.

Check-in messages can be viewed by all teachers throughout the day. Therefore, it must not contain personal information.

Choose child(ren), date and write the message. Please remember to press the checkmark in the top right. 

 

Post

Find all old posts my tapping “posts” under the “more” tab. Tab a specific post to view it. 

 

View and download pictures of your child in the “gallery” function under the “more” tab.

View a single picture by tapping it.

Download or share the picture by tapping the download icon in the top right corner.

 

Playdates

Invite other children to playdates using the “playdates” function under the “more” tab.

Create a new playdate by tapping the “+” in the top right. Type the information, and add a comment if necessary.

The parents of the child will receive the invite through their newsfeed.

Shared contacts

View the contact information shared with you in the “shared contacts” function under the “more” tab.

You can share your own contact information by tapping the share icon in the top right. 

Vacation periods

Use the “Vacation periods” function in the menu to let us know whether your child/children will be attending the daycare center during the vacations.


Select whether your child is present or not by tapping on “Vacation / Coming”.


The word highlighted in white is selected. In the example above, the child attends a daycare center during this time.

Permissions

Give permissions for certain activites requested by the daycare through the “permissions” function under the “more” tab.

Give permission by tapping the slider so it turns green. Please remember to save by tapping the blue checkmark. 

 

Index card

Find the standard permission form using the “index card” function under the “more” tab. This is very important to fill out.

Give permission by tapping the slider so it turns green. Please remember to save by tapping the blue checkmark.

 

Contact information

Update or add contact information by using the “my contact info” function under the “settings” tab. Access it by tapping the more tab:

Then access settings by tapping the cogwheel

Then access my contact info by tapping it

Update or add contact information. You can share this with other parents throught “shared contacts”

 

Profile pictures

Update or add profile pictures through the “profile pictures” function under the “more” tab.

Access settings by tapping the cogwheel

Access the profile pictures tab by tapping it

Add or update profile pictures by tapping them