Schneckenhaus Helpcenter

Dear Schneckenhaus parents,

Welcome to the Schneckenhaus parent app. So that you can familiarize yourself quickly and easily with the app, you will find an overview and an explanation of all the functions here in the help center. If you still have a problem using the app, please contact your site manager. We hope you enjoy using the app.

Your Schneckenhaus Team

The Functions

News feed

Under “News feed” you will find important information such as invitations, daily activities and pictures. Current opens when you start the app and looks like this:

If you have several children in the app, you can switch between your children by swiping the profile picture to the side.


Use the calendar function to get an overview of activities relating to your child/children. Open the calendar by tapping Menu at the top and then “Calendar”.

Select the view by day, week or month at the top.

Filter for specific entries by clicking on the filter in the top right-hand corner.

Drop off & Pick up

Get an overview of contract times, pick-up person and pick-up times using the pick-up and drop-off times function. Open the function by tapping on Drop off and Pick up

Make a change for a day by tapping on it.
Update the desired details by tapping on them and remember to “Save” them.

Create a repeating weekly schedule by tapping “Repeating weeks” in the top right corner.

Update existing weekly schedules by tapping them or create a new week by tapping the plus at the bottom right.


Report your child as absent by tapping on “Absence” in the menu.

Here you will find an overview of the absences already created. You can create a new absence by tapping on “New” at the top right.

Select the child for whom you would like to report an absence due to vacation or illness by tapping on the slider behind the child’s name. Depending on whether it is an absence due to vacation or illness, fill in the fields and add a comment if necessary.


In the menu you will find the messenger, where you can reach the kindergarten via messages.

Select a child and write and send messages to the teachers.


Check-in message

Send a check-in message by tapping on the menu and “Check-in message” in the menu.

Check-in messages can be viewed by all employees throughout the day. They must therefore not contain any personal information.

Select the child, date and write a message. Please remember to save at the top right.


Find all posts by tapping on “Posts” in the menu. Tap on a specific post to display it.


View and download your child’s pictures in the “Gallery” function in the menu.

Display a single photo by tapping on it.

Download the photo by tapping at the top right.
You can download several media at the same time by holding down a photo in the gallery, selecting more and downloading them at the top right.


With this menu function, you can create invitations for other parents or receive invitations from them to arrange a play date in your free time.

Create a new invitation by tapping on the icon at the bottom right.

Enter the information and add a comment if required.

The parents of the invited child will now receive the invitation in your app in the Current function and can accept it.

Shared contacts

You can find the contact information of other parents shared with you in the “Shared contacts” function.

You can share and manage your own contact information by tapping on the blue text below the search field.

Vacation periods

Use the “Vacation periods” function in the menu to let us know whether your child/children will be attending the daycare center during the vacations.

Select a vacation period if necessary.

Select whether or not your child is participating by clicking “Participation” on the individual days or “Select” above to choose an entire week.

In the example above, the child attends daycare on all the days shown.


You can answer individual permissions via the permission function in the menu

Select whether you want to grant permission by tapping on the answer. Please remember to confirm the answer by tapping on “Save”.


Index card

You can view your child’s details and permissions in the “Index card” menu function and update them if necessary.
It is very important that you fill it in.

Grant permission by tapping on the slider and save.
If you leave the slider deactivated and save, you actively decline permission.

My contact info

Update or add contact information by using the “My contact info” function in the menu.

Update your data: E-mail, telephone number, etc.

Profile pictures

Update or add profile pictures by using the “Profile pictures” function in the settings.

Now open the settings by tapping on the cogwheel at the top right.

Tap on “Profile pictures” and add profile pictures or update them by tapping on them.