ESsence Help Center

Dear Elly und Stoffl parents,

Welcome to the Elly und Stoffl parent app. To help you familiarise yourself with the app quickly and easily, you will find an overview and explanation of all functions here in the help centre. However, should you have any problems using the app, please do not hesitate to contact the management of your Elly und Stoffl institution. We hope you enjoy using the app.

Your Elly und Stoffl Team

Functionality

News feed

In the news feed you find important information such as invitations, daily activities and pictures. It opens by default when starting the app, and looks like this:

Choose which child you are viewing the news feed of by swiping the profile pictures in the top of the screen.

Calendar

Gain an overview of activities related to your child(ren) in the calendar function. Access it by tapping “more” in the top of the screen, and selecting “calendar” from the menu.
Choose to view activities by the day, week or month in the top of the screen.

Choose child or activity type by pressing the filter in the top right.

Drop off & Pick up

Gain an overview of contract hours, pick-up person, and pick up times through the Drop off & Pick up function. Access by tapping the “+” in the bottom right, and then the clock.

Access the changing menu by tapping a day. Update information by tapping it, and remember to tap “Save”.

Create a repeating weekly schedule by pressing “repeating weeks” in the top right.

Update existing schedules by tapping them, or create new ones by tapping “plus” in the bottom right.

Illness

Report illness by tapping the “+”, then “illness”, in the bottom of the screen.

Choose child(ren), symptoms and expected end date of the illness. Add a comment if necessary.

COVID-19 Test results

Inform the institution of coronavirus test results through the “COVID-19 test results” function in the “more” menu.

After choosing a child, tap “new” in the top right to add a test result.

Fill in the information, and confirm by tapping “save” in the upper right corner. The test result have now been registered, and the daycare will be notified. 

Messaging

Reach the teachers via the messenger function. It can be accessed by choosing “messaging” in the “more” menu.

Select a child, and you will be able to start a conversation with the teachers of that child. 

Check-in message

Send a check-in message by tapping the “+”, then “Check-in message”.

Check-in messages can be viewed by all teachers throughout the day. Therefore, it must not contain personal information.

Choose child(ren), date and write the message. Please remember to press “save” in the top right of the screen.

Posts

Find all old posts my tapping “posts” under the “more” menu. Tab the desired post to view it. 

View and download pictures of your child in the “gallery” function under the “more” menu.

View a single picture by tapping it. 

Download it by tapping the download icon in the top right corner.

Playdates

Invite other children to playdates using the “playdates” function under the “more” menu.

Create a new playdate by tapping the icon in the bottom. 

Type the information, and add a comment if necessary. Confirm by tapping “save” in the top right.

The parents of the child will receive the invitation through their newsfeed.

Shared contacts

View the contact information shared with you in the “shared contacts” function under the “more” menu.

You can share your own contact information by tapping the blue text below the search field.

Vacation

Inform the institution of planned absence by tapping the “+” and then “vacation”

To add a vacation, please press the purple airplane icon.

Choose child(ren), time period and add a comment if necessary.

Holiday periods

Inform the institution whether your child(ren) will be attending daycare during the holiday periods in the “holiday periods” function under the “more” tab.

Choose a holiday

Choose whether your child is attending or not by tapping “attending” (for single days) or “choose” (for whole weeks)

In the example above, the child is attending daycare in alle the shown days.

Permissions

Give permissions for certain activites requested by the daycare through the “permissions” function under the “more” menu.

Choose if you want to give permission by tapping the answer. Please remember to donfirm by tapping “save”

Index card

Find the standard permission form using the “index card” function under the “more” menu. This is very important to fill out.

Give permission by tapping the slider. Please remember to confirm by tapping “save” in the top right.

SEPA - Authorization

Automize payments using the “SEPA authorization” function under the “More” menu. 

Update your SEPA data and confirm by tapping the “save” in the upper right corner.

Vouchers

Gain an overview of your vouchers and subsidies through the “voucher” function under the “more” menu.

Choose a child, and add a voucher by tapping “new” in the upper right hand corner. 

Choose a child, and add a voucher by tapping the “+” in the upper right hand corner. 

Contracts

View and sign contracts through the “contracts” function under the “more” tab. 

View a contract by tapping it, and choose “review contract”

Tapping “agree” allows you to sign the contract, or upload a picture of the signed document.

If you sign through the app, please remember to save by tapping “Accept” in the upper right corner.

Vaccinations

Add a vaccination document using the “vaccinations” function under the “more” menu.

Choose a child, and proceed to press “new” in the upper right corner to add a vaccine.

Add the required information, and confirm by pressing “save” in the top right.

Contact information

Update or add contact information by using the “my contact info” function under the “more” menu. 

 

Add or update contact information

Profile pictures

Update or add profile pictures through the “profile pictures” function under the “more” menu.

Access settings by tapping the cogwheel

Tap “profile pictures”. Then choose a user, and choose if you want to take a picture or choose one from the gallery.