Kihz Helpcenter

Dear Kihz parents,

Welcome to the Kihz app. So that you can familiarize yourself quickly and easily with the app, you will find an overview and an explanation of all the functions here in the help center. If you still have a problem using the app, please contact your site manager. We hope you enjoy using the app.

Your Kihz Team

The Functions

News feed

Under «News feed» you will find important information such as invitations, daily activities and pictures. Current opens when you start the app and looks like this:

If you have several children in the app, you can switch between your children by swiping the profile picture to the side.

Calendar

Use the calendar function to get an overview of activities relating to your child/children. Open the calendar by tapping Menu at the top and then «Calendar».

Select the view by day, week or month at the top.

Filter for specific entries by clicking on the filter in the top right-hand corner.

Drop off & Pick up

Get an overview of contract times, pick-up person and pick-up times using the pick-up and drop-off times function. Open the function by tapping on Drop off and Pick up


Make a change for a day by tapping on it.
Update the desired details by tapping on them and remember to «Save» them.

Create a repeating weekly schedule by tapping «Repeating weeks» in the top right corner.

Update existing weekly schedules by tapping them or create a new week by tapping the plus at the bottom right.

Messaging
Check-in message

Send a check-in message by tapping on the menu and «Check-in message» in the menu.

Check-in messages can be viewed by all employees throughout the day. They must therefore not contain any personal information.

Select the child, date and write a message. Please remember to save at the top right.

Posts

Find all posts by tapping on «Posts» in the menu. Tap on a specific post to display it.

Absence

Report your child as absent by tapping on «Absence» in the menu.

Here you will find an overview of the absences already created. You can create a new absence by tapping on «New» at the top right.

Select the child for whom you would like to report an absence due to vacation or illness by tapping on the slider behind the child’s name. Depending on whether it is an absence due to vacation or illness, fill in the fields and add a comment if necessary.

View and download your child’s pictures in the «Gallery» function in the menu.

Display a single photo by tapping on it.


Download the photo by tapping at the top right.
You can download several media at the same time by holding down a photo in the gallery, selecting more and downloading them at the top right.

Playdates

With this menu function, you can create invitations for other parents or receive invitations from them to arrange a play date in your free time.

Create a new invitation by tapping on the icon at the bottom right.

Enter the information and add a comment if required.

The parents of the invited child will now receive the invitation in your app in the Current function and can accept it.

Shared contacts

You can find the contact information of other parents shared with you in the «Shared contacts» function.

You can share and manage your own contact information by tapping on the blue text below the search field.

Permissions

You can answer individual permissions via the permission function in the menu


Select whether you want to grant permission by tapping on the answer. Please remember to confirm the answer by tapping on «Save».

Index card

You can view your child’s details and permissions in the «Index card» menu function and update them if necessary.
It is very important that you fill it in.

Grant permission by tapping on the slider and save.
If you leave the slider deactivated and save, you actively decline permission.

Contracts

You can use this menu function to view your contracts and sign new contracts.

Display a contract by tapping on it and selecting «Check contract».

If you tap on «Agree», you can sign the contract or upload a photo of the signed document.
Please remember to save at the top right.

Impfungen

You can use this function to inform the daycare center of your child’s vaccination status.

Select a child and continue with «New» in the upper right corner to add an vaccination record.

Add the information and remember to save in the top right corner.

My contact info

Update or add contact information by using the «My contact info» function in the menu.

Update your data: E-mail, telephone number, etc.

Profile pictures

Update or add profile pictures by using the «Profile pictures» function in the settings.

Now open the settings by tapping on the cogwheel at the top right.

Tap on «Profile pictures» and add profile pictures or update them by tapping on them.