Stadt Stuttgart Helpcenter

Dear Juko parents,

Welcome to the JUKO parent app. So that you can familiarize yourself quickly and easily with the app, you will find an overview and an explanation of all the functions here in the help center. If you still have a problem using the app, please contact your site manager. We hope you enjoy using the app.

Your JUKO Team

The Functions

News feed

Under “News feed” you will find important information such as invitations, daily activities and pictures. Current opens when you start the app and looks like this:

If you have several children in the app, you can switch between your children by swiping the profile picture to the side.

Calendar

Use the calendar function to get an overview of activities relating to your child/children. Open the calendar by tapping on “Calendar” at the bottom.

Select the view by day, week or month at the top.

Filter for specific entries by clicking on the filter in the top right-hand corner.

Messaging

In the menu you will find the messenger, where you can reach the kindergarten via messages.

Select a child and write and send messages to the teachers.

Check-in message

Send a check-in message by tapping on the menu and “Check-in message” in the menu.

Check-in messages can be viewed by all employees throughout the day. They must therefore not contain any personal information.

Select the child, date and write a message. Please remember to save at the top right.

Posts

Find all posts by tapping on “Posts” in the menu. Tap on a specific post to display it.

Absence

Report your child as absent by tapping on “Absence” below.

Here you will find an overview of the absences already created. You can create a new absence by tapping on “New” at the top right.

Select the child for whom you would like to report an absence due to vacation or illness by tapping on the slider behind the child’s name. Depending on whether it is an absence due to vacation or illness, fill in the fields and add a comment if necessary.

Play dates

With this menu function, you can create invitations for other parents or receive invitations from them to arrange a play date in your free time.

Create a new invitation by tapping on the icon at the bottom right.

Enter the information and add a comment if required.

The parents of the invited child will now receive the invitation in your app in the Current function and can accept it.

My contact info

Update or add contact information by using the “My contact info” function in the menu.

Update your data: E-mail, telephone number, etc.

Profile pictures

Update or add profile pictures by using the “Profile pictures” function in the settings.

Now open the settings by tapping on the cogwheel at the top right.

Tap on “Profile pictures” and add profile pictures or update them by tapping on them.