BMW Strolche Help Center

Dear BMW Strolche parents,

Welcome to the BMW Strolche app. To help you familiarise yourself with the app quickly and easily, you will find an overview and explanation of all functions here in the help centre. However, should you have any problems using the app, please do not hesitate to contact the management of your daycare. We hope you enjoy using the app.

Your BMW Strolche Team

BMW Strolche Help Center

Dear BMW Strolche parents,

Welcome to the BMW Strolche app. To help you familiarise yourself with the app quickly and easily, you will find an overview and explanation of all functions here in the help centre. However, should you have any problems using the app, please do not hesitate to contact the management of your daycare. We hope you enjoy using the app.

Your BMW Strolche Team

Functionality

Newsfeed

Information, dates,  invitations, daily activities and pictures can be found on the news feed.

You can switch between your children by swiping their profile picture. The dots under the profile picture indicate which child you are currently seeing:

Calendar
With this function you can get an overview of various activities related to your child. It is possible to filter the calendar so that it shows daily, weekly or monthly activities.
By pressing the small funnel in the right corner, it becomes possible to filter for what the calendar should contain.
Contract hours

With this feature, parents can get an overview of their contract hours as well as change pickup person.

  1. Tap “Contract hours”
  2. Choose child
  3. Tap “woche 1”
  1. The overview of the contract hours is now being showed. By tapping on the name of the pickup person this can be changed.
  2. Confirm on the checkmark
Illness

In the app, you can easily report if your child is affected by illness.

  1. Tap “Illness”
  2. Choose child
  1. Enter the date until your child is presumably ill
  2. Add symptoms and a comment if necessary (can also be left blank) and confirm on the checkmark
In the same function “illness” will you be able to end or prolong the illness by holding your finger on the illness report and then swipe a little to the left or by tapping on the children.
Messaging

You can reach your child/childrens teachers via messenger: In this function it’s possible to write “private” messages and ask questions, etc.

  1. Tap “more”
  2. Tap “Messaging”
  1. Choose child
  2. Write a message and send it off
Check-in message

You are able to write a check-in message to the educators when for example you’re child is going home with another child from the institution, or is being picked up by their grandparents or siblings. Important: These messages must not contain personal information.

  1. Tap “more”
  2. Tap “Check-in message”
  3. Choose child
Posts

With the function posts, is it possible to see for example posts from the kindergarten that has exceeded its “displayed to” date.

  1. Tap “more”
  2. Tap “Posts”
  3. Choose a post

When the institution takes pictures of your child / children, it will be possible to find these under the function gallery. Here you also have the opportunity to download the pictures to the gallery on your own phone

  1. Tap “more”
  2. Tap “Gallery”
  3. Choose a child
  1. Here you can see all the pictures your child is tagged in. Click on the pictures you want to download
  2. Press gallery
Playdates

With this function you are able to invite or receive invitations from other parents to schedule a playdate in your free time.

  1. Tap “more”
  2. Tap “Playdates”
  3. Tap the plus sign
  1. Enter the date and time and invite the child. Add comment (can also be left blank)
  2. Confirm the invitation and then the parents of the invited child will now be able to accept the invitation under news feed
Contacts

It is possible to find other parents’ contact information under the contacts function. In addition, it is possible to give permission to share your own contact information to other parents.

  1. Tap “more”
  2. Tap “Contacts”
  1. Here you see a list of the parents who have shared contact information
  2. Tap the share icon to share your own contact information
  3. You will then have the opportunity to share with parents from your childrens group or all of the institutions by tapping on Adress, Telefon privat etc
Vacation

You can register that your child/children will be away from the daycare for a certain period or individual days, for example due to holiday. This is registered via the function “Ferien”

  1. Tap “more”
  2. Tap “Vacation”
  3. Choose child
  1. Enter first and last day of absence
  2. Add a comment if necessary (can also be left blank)
In the same function “Vacation” you can edit an existing vacation period by tapping or swiping on the vacation registration.
Permissions

Standard permissions can be found under index card, but if the institution creates local permits, these must be filled out via the function permissions.

  1. Tap “more”
  2. Tap “Permissions”
  3. Choose child
  4. Choose the permission by tapping on it
Give permission if the child is allowed to do so and save it
Index Card

You can fill in the child’s index card under “Index card”. Once this has been completed, the institution will have the information available.

  1. Tap “more”
  2. Tap “Index Card”
  3. Choose child
Fill out the index card –It is very important that the permits are filled in so that the institution knows what they are allowed to do
SEPA Authorization

You can fill in the child’s index card under “Index card”. Once this has been completed, the institution will have the information available.

  1. Tap “more”
  2. Tap “SEPA Authorization”
Update data: Name of bank, BIC and IBAN and statement for update
Contracts

With this function you are able to manage contracts

  1. Tap “more”
  2. Tap “Contracts”
  3. Choose a child and press on the available contract
Once you have been through the contract tap “Agree” and sign electronically or by taking a picture of the signed contract
Vaccinations

With this function you are able to manage contracts

  1. Tap “more”
  2. Tap “Vaccinations”
  3. Choose a child
  1. Tap “Add documentation”
  2. Please choose the vaccination, the date of vaccination and add a photo of the vaccination document, before confirming it
Contact information

With this function you are able to manage contracts

  1. Tap “more”
  2. Open settings

Here you can update your contact information and upload a profile picture